“It matters not what someone is born, but what they grow to be!”

― Albus Dumbledore, Harry Potter and the Goblet of Fire 

Permanent full-time position (5 days per week, may include occasional Saturday)

Come and join an organisation doing great things for a great community! Being part of the Masterton District Council team means being surrounded by motivated, professional and customer-focused colleagues in one of New Zealand’s most beautiful districts. Our people are an integral part of the services we provide. We’re focused on both ‘what’ we need to achieve, and ‘how’ we achieve our goals.

The Library Assistant – Customer Services role offers a unique opportunity to positively contribute to our local community while developing a career in the library profession.

This role is about more than being a lover of books – it also requires passion for our community and dedication to customer service. The Library Assistant – Customer Services role is the first line of communication between the library and the community. When our customers need help, have a question or just visit the library, you will be their first port of call. Our Library Assistants have all the knowledge and training necessary to satisfy customer needs, resolve customer complaints, and work as part of a professional team delivering the library service to the people of Masterton.

If you have a passion for the community and care about the difference literacy makes in people’s lives, we would like to hear from you and learn about the difference you will make to our team and the community.

The key aspects of this role will include:

  • Supporting day-to-day operations including shelving, requests, reservations and processing;
  • Providing guidance to customers on the use of the catalogue, internet services, online resources, library services and equipment;
  • Assistance with collection management and administration; and
  • Participating in special projects and programmes.

If this role sounds like you, and you believe your skills and experience match what we are looking for, please send a covering letter and a copy of your CV to peopleandcapability@mstn.govt.nz

Applications close 5pm, Monday 12 Oct 2020.