In My Library

Borrowing

Issues

Please present your library card when borrowing items. We will give you a slip each time you take items out showing what you have borrowed and the date that each item must be returned.

Returns

Items are due before the library closes on the date shown on the slip, items remain your responsibility until they have been processed through the computer system. There is an after hours slot available beside the front door, use of this slot is at your risk. Anything you return when the library is closed at the end of the day is considered to have been returned the next business day.

Renewals

Items that are not reserved by another borrower may be renewed up to two times. Items may be renewed:

  • in person
  • by telephone - please have your borrower number ready
  • online here, using your library card number and password

Issue period and charges

Item How Much? How Long? Overdues (per day)
Books Free 3 weeks 20c
Audio Books Free 3 weeks 20c
eBooks & eAudio Books Free 2 weeks None
Magazines Free 3 weeks 20c
Hot Picks $2 2 weeks $1
Hot Picks 3 weeks $3 3 weeks $1
Premium Magazines $1.50 1 week 40c
CD's $1 3 weeks 40c
DVDs $3 1 week $1
DVDs $5 2 weeks $1
Junior and Young Adults DVD $2 1 week 40c

We can send you text and/or email reminders three days before your items are due. Sign in to my account and update your personal details by choosing to be notified by text and/or email. If you have any difficulties please contact us on 06 3706253.

Lost and damaged items

If you lose an item or if it's damaged beyond repair, you will be charged the original cost of the item as well as any overdue charges for the item. Please do not mend any damaged items - we have special materials to do this.


Reservations and Requests

Reserves

It is free to reserve items through both the Masterton and SMART libraries catalogue. Once you have logged in, any reservation that you wish to place will have your card details already entered and you will simply need to click a few boxes to confirm your reserve. If you don't find what you want in the Masterton catalogue you can click the link at the top of your search results page and repeat the search in the SMART catalogue.

Interloans

If the item you want is not held by any of the SMART libraries, we may be able to get it for you from another library through our interloan service. There is generally a charge of $10 for this service.

Suggesting a purchase

If the item you want is not held by the library, you can suggest that the item is purchased by using the online request form or enquiring at the circulation desk.


Internet Services

Masterton Library provides free computing and Internet access for 30 minutes per customer - per day.

Additional pay computer access is available for users at:
$1.00 for 30 minutes and $2 for one hour.

Desktop PCs are available for customer use and are installed with a range of software; Microsoft Office, Internet Explorer, Firefox, Chrome, iTunes, Skype, Adobe Reader and more.

Free wifi access is also available during library opening hours, via 'LibraryFreeWiFi'. No password is required.

If you wish to connect any devices to the library power supply please speak to a staff member at the circulation desk, as a small charge applies.

When you are using library computers you should not:

  • attempt to violate our computer system security
  • do anything illegal, infringe copyright or view offensive material
  • disturb other people's use of the library

Masterton District Library reserves the right to prevent access to objectionable material.


Homebound

Do you want to borrow from the library but are unable to visit us due to ill health, frailty or a disability? Our Homebound service brings the library to you!

The homebound service is available as an on-going service or on a short term basis for Masterton residents. A range of materials are chosen, by a small dedicated team of library staff, based on your preference and delivered each fortnight by a family member, carer, or volunteer.

For more information please phone the library on 06 3706253 or contact us here.


Other Services

Service Time/Size Charge
Paid Internet Access 30 Minutes
1 Hour
$1
$2
Internet Printing A4 Black & White
A3 Black & White
A4 Colour
A3 Colour
20c
40c
$1
$2
Photocopying A4 Black & White
A3 Black & White
A4 Colour
A3 Colour
10c
20c
$1
$2
Faxing - New Zealand First Page
- each additional page
$2
$1
Faxing - Australia First Page
- each additional page
$3
$1
Faxing - International First Page
- each additional page
$4
$1
Scan and email First Page
- each additional page
$1
$0.50
Laminating A4
A3
$2
$4
Book covering per book $5
Library Card Replacement $3
Library Bag $2

Library Value Calculator

To get an idea of the value of library services for you or your family, enter the number of items you borrow each month into the calculator...


Number

Library Items

Value ($)